Please note that due to the on-going disruption caused by the Covid-19 pandemic, our delivery maybe slightly delayed. Please allow 1 - 5 days for your order to be dispatched.
We know how important it is to receive delivery of your goods as quickly as possible, and this is especially true for products like walking sticks, which can be crucial to your daily life. Every care is taken to ensure that your product reaches you as quickly as possible in the best possible condition.
We use the Royal Mail postal service, as well as other trusted couriers, to deliver our items. This ensures that you receive your products as quickly as possible by a trusted delivery provider. We deliver within the UK only.
Delivery Costs for Deliveries in the UK
UK delivery is FREE for orders of £40 and over. For orders below the £40 threshold, delivery will cost £4.95 (including VAT). This means that if you spend £40 or more with WalkingSticks.co.uk, your item will be delivered free of charge.
When Will Your Order Be Dispatched?
We are focused on ensuring that you receive your item as quickly as possible – 95% of orders placed before 14:00 on our website are dispatched the same day by Royal Mail post or courier.
If you would like up-to-the-minute delivery information about your order and delivery expectation, please contact our helpful customer care team who will be happy to help you with information about the delivery of your order. The team are available between 09:00 and 17:00, Monday to Friday (excluding Bank Holidays and Christmas).
How to Contact Our Team
Our customer care team can be contacted about your delivery by telephone on 020 7501 0591 between 09:00 and 17:00, Monday to Friday (excluding Bank Holidays and Christmas) or by email at email@example.com. Alternatively, please fill in the contact form below and a member of our team will respond personally as soon as they can:
Unfortunately, due to restrictions with our couriers, we are unable to ship items outside of the UK. We apologise for any inconvenience that this may cause.