Delivery Information

We know how important it is to receive delivery of your goods as quickly as possible, and this is especially true for products like walking sticks, which can be crucial to your daily life. Every care is taken to ensure that your product reaches you as quickly as possible in the best possible condition. 

We use the Royal Mail postal service, as well as other trusted couriers, to deliver our items. This ensures that you receive your products as quickly as possible by a trusted delivery provider. We deliver within the UK and throughout Europe (see below for specifics).

Delivery Costs for Deliveries in the UK

UK delivery is FREE for orders of £40 and over. For orders below the £40 threshold, delivery will cost £4.95 (including VAT). This means that if you spend £40 or more with WalkingSticks.co.uk, your item will be delivered free of charge.

Order Value

Delivery Cost

Up to £39.99 £4.95
£40 and over FREE

Delivery Costs for Deliveries to Europe

Delivery costs for items shipped to the rest of Europe are £9.99 per order, regardless of the value of the order. We deliver to the following countries within Europe:

  • AT (Austria)
  • BE (Belgium)
  • BG (Bulgaria)
  • CZ (Czech Republic)
  • DK (Denmark)
  • EE (Estonia)
  • FR (France)
  • FI (Finland)
  • DE (Germany)
  • GR (Greece)
  • HU (Hungary)
  • IE (Republic of Ireland)
  • IT (Italy)
  • LV (Latvia)
  • LT (Lithuania)
  • LU (Luxembourg)
  • MT (Malta)
  • MC (Monaco)
  • NL (The Netherlands)
  • PL (Poland)
  • PT (Portugal, excluding Azores and Madeira)
  • RO (Romania)
  • SK (Slovakia)
  • SL (Slovenia)
  • ES (Spain, excluding Canary Islands, Ceuta and Melilla)
  • SE (Sweden)

When Will Your Order Be Dispatched?

We are focused on ensuring that you receive your item as quickly as possible – 95% of orders placed before 14:00 on our website are dispatched the same day by Royal Mail post or courier.

If you would like up-to-the-minute delivery information about your order and delivery expectation, please contact our helpful customer care team who will be happy to help you with information about the delivery of your order. The team are available between 09:00 and 17:00, Monday to Friday (excluding Bank Holidays and Christmas).

How to Contact Our Team

Our customer care team can be contacted about your delivery by telephone on 020 7501 0591 between 09:00 and 17:00, Monday to Friday (excluding Bank Holidays and Christmas) or by email at helpdesk@walkingsticks.co.uk. Alternatively, please fill in the contact form below and a member of our team will respond personally as soon as they can:


Full Name: *
E-Mail Address: *
Existing Customer:  *
 
Subject: *
Message: *
 *
Please add the two numbers